Processing & Shipping

PROCESSING TIMES:

On Hand Collection: All Orders placed before 3PM ET are shipped the same business day, tracking numbers are automatically emailed once the order has been shipped. (Local pickup also available)

Signature Wig Collection: 1-2 weeks processing time from the date of purchase. Once completed, tracking numbers are automatically emailed once the order has been shipped. (Free Shipping)

Luxury Wigs (Pre-Order): 1 week processing time from the date of purchase. Once completed, tracking numbers are automatically emailed once the order has been shipped. (Free Shipping)

Bundle Deals (Pre-Order): 1 week processing time from the date of purchase. Once completed, tracking numbers are automatically emailed once the order has been shipped. (Free Shipping)

Custom Wigs: 1-2 weeks processing time from the date of purchase. Once completed, tracking numbers are automatically emailed once the order has been shipped. (Free Shipping)

CANADA SHIPPING OPTIONS:

On Hand Collection: Standard Shipping (3-5 Business Days) or Express Shipping (1-2 Business Days)

Signature Wig Collection: Free Express Shipping (1-2 Business Days)

Luxury Wigs: Free Express Shipping (1-2 Business Days)

Bundle Deals: Free Express Shipping (1-2 Business Days)

Custom Wigs: Free Express Shipping (1-2 Business Days)

Please note, shipping time frames do not include processing time.

 

USA SHIPPING OPTIONS:

All Orders: $15 Express Shipping (2-3 Business Days)

 

SHIPPING RESPONSIBILITY:

Once an order is sent to the mail carrier, Signed By Chloé is not responsible for any lost or stolen goods, You can track your order with the tracking information provided in your shipment notification e-mail or click the link Track Order

ALL ORDERS REQUIRE A SIGNATURE UPON DELIVERY. THIS ENSURES YOUR ORDER IS DELIVERED TO YOU, AND THAT IT IS NOT LOST OR STOLEN.